Here's where you will find Frequently Asked Questions (FAQs) and the Cardholder Agreement.
Select your card
Now select the card with same first 6-7 digits as yours.
Now select the card with same category as yours.
Contact Us
Notice to Our Customers
We are committed to the safety of our customers, employees and the wellness of our communities at large. To help stem the speed of the current outbreak, we are changing operations to allow as many of our Customer Service team members to work remotely as possible. This change may result in longer-than-normal hold times. To better help us help you, please use self-service options or refer to FAQs before contacting us. We appreciate your patience and look forward to serving you now and in the future.
Call
For Customer Service Inquiries please contact the number on the back of your card. If your card is lost or stolen, refer to the FAQs specific to your Visa Gift Card.
Write
Blackhawk Network
ATTN: Customer Service
10615 Professional Circle Ste. 102 Reno, NV 89521
When contacting us please provide your name, your card account number and the last four digits of your home phone number. Please help us help you by providing as much information as you can.
Issuing Statement
The Visa® Gift Card is issued by MetaBank®, N.A., Member FDIC or Sunrise Banks, N.A., St. Paul, MN 55103, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Please see back of card for Issuer. Your card may be used in the United States everywhere Visa debit cards are accepted. The card may not be used at any merchant, including Internet and mail or telephone order merchants, outside of the U.S. or the District of Columbia. See Cardholder Agreement for complete details. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. Distributed and serviced by Blackhawk Network California, Inc.
© 2020 Blackhawk Network, Inc. All rights reserved. Trademarks shown are property of their respective owners and used with permission.